We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide for FREE. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. This applies to all countries where we are able to ship our items
Yes. We provide FREE shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (29)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
11 Dec 2018 08:48
11 Dec 2018 04:53
very good keyboard.
10 Dec 2018 14:24
9 Dec 2018 01:28
7 Dec 2018 10:43
Friends! Product Description completely. Very fast shipping and delivery of the goods IN Lithuania for 4 days. Design beautiful, quality packaging. Nearly all functions work well., except one. Turn off and not the volume A problem to the store. Seller communicate friendly and quickly. Apologized for manufacturing defects and offered a refund or send the goods. I asked for a refund. His negligence I missed period, when you can open a dispute and refund. So it was impossible to open dispute and refund the money. Seller help… Told how to solve this problem. Aliekspress initially did not want to help me, as was missed opening period. But the seller asked the Aliekspress to money back with his account. Such an act seller causes уважени and trust. Many thanks to the manager Of Willow.
3 Dec 2018 22:19
Very good product. Works nicely for a good distance. Also, appreciate the English instruction for use (usually these things come with instructions in Chinese!!).
1 Dec 2018 06:09
Take nettop, connected to a TV. All works.
26 Nov 2018 10:09
Great product! It Works perfectly
26 Nov 2018 05:09
21 Nov 2018 03:36
19 Nov 2018 09:05
very good for this price
9 Nov 2018 04:55
OK the keyboard works well, wireless receive distance meters without delay, it feels a little noise in typing key but is not a big problem, the touchpad is slightly delayed, though the left button of touch is not perfectly aligned as seen in Figure 3, The keyboard not rests perfectly on the table because it is not perfectly straight. All in all goes well, hope functions long!
1 Nov 2018 09:36
good keyboard for the price. nice trackpad. all working
17 Oct 2018 05:00
Great product. 17 days shipping to Ghana, very efficient.
8 Oct 2018 07:11
I really like, would have to try it
5 Oct 2018 08:01
Works perfectly. Shipping very fast. Good store.
29 Sep 2018 06:45
Fast delivery and good condition thanks
25 Sep 2018 19:24
Very satisfied with the keyboard and mouse functions the perfect answer for remote control. Tested on Win 10 is perfect.
22 Sep 2018 15:10
wow, so happy with the product and the store. thank you so much
14 Sep 2018 06:22
Works fine, all happy!
14 Sep 2018 03:13
5 Sep 2018 07:00
Was very satisfied with the product, exactly the seen on the site is the that gave me. The delivery impressed by speed.
29 Aug 2018 03:39
23 Aug 2018 17:18
keyboard works well. Installed on computer without problems. Very happy with how fast the item arrived.
20 Aug 2018 16:03
Perfect in all ways -- good keyboard/mouse, fast delivery. Recommended.
10 Aug 2018 14:53
All ok! keyboard arrived broken, but I've fixed it and store has returned me half of price. I can recommend this seller! good support and good product!
9 Aug 2018 01:53
Not compatible with webos, in addition work like a charm
4 Aug 2018 01:17
Amazing Quality at an Amazing price. Received well within the said timeline. Recommended
28 Jul 2018 02:03
Item arrived as described and in good time.
23 Jul 2018 03:36
The product was accurately described and it works perfectly. The delivery was very quick.
11 Jul 2018 13:43
Very sturdy keyboard with little flex. Good response for both keys and touchpad. Packaging also ok. Would recommend. VERRY FAST SHIPPING!
9 Jul 2018 14:16
very good figment
8 Jul 2018 23:23
fast shipping and shipping. works with laptop keyboard perfectly. русифицирована, russian letters but not, наклею itself.
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