We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide for FREE. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. This applies to all countries where we are able to ship our items
Yes. We provide FREE shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (31)
4 Stars (3)
|Neutral (0%)|| |
3 Stars (0)
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2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
14 Dec 2018 01:29
Quickly arrived. Comfortable, cool Changing lights
14 Dec 2018 00:55
12 Dec 2018 05:53
Like all together, but the packaging is poor, while working) lights change color)
9 Dec 2018 20:45
Packing is so-so, but the mouse works.
8 Dec 2018 06:20
It is really like, unusual and comfortable mouse. Reached very quickly.
6 Dec 2018 09:25
The item came today and I tried it. I'm satisfied. Thank you.
4 Dec 2018 05:50
All Works flawlessly. Keep it up.
3 Dec 2018 02:40
thank you. super.
1 Dec 2018 02:02
All works. Mouse sits comfortably in the hand, but the wheel is too far.
30 Nov 2018 02:27
excellent product. thank you
28 Nov 2018 11:18
24 Nov 2018 09:25
24 Nov 2018 00:54
Arm was sent for 2 weeks the Altay. It 'S a double pupyrke, without damage. Index finger lies right on the wheel, very convenient to move the image. The Internet is very convenient. Let 'S See, as will work with all kinds of spreadsheets.
23 Nov 2018 02:02
The best product I ordered The product is really convenient in a different way
22 Nov 2018 23:30
Looks great, also a good size not too small. Delivery was very fast and it works pretty good
20 Nov 2018 21:02
Excellent mouse. Fast shipping. The only product comes in pupyrke without box.
18 Nov 2018 03:18
All super, work, different colors of light. While it is not used, but in general, like. Super fast to the suburbs!
16 Nov 2018 10:25
Handy, though at first and unusual. A Cross between a joystick and мышкойю Handle) Wrist finally ceased to hurt
14 Nov 2018 03:08
10 Nov 2018 03:14
came without box
9 Nov 2018 02:38
Mouse comfortable. Shipping in MO 2 weeks
7 Nov 2018 00:56
Good and light
5 Nov 2018 02:22
Packing correct, arrived in perfect state. Works exactly which the description.
2 Nov 2018 06:49
good and quick delivery, Quality is good
1 Nov 2018 02:12
Happy. Delivery fast. Mat for me to.
30 Oct 2018 12:04
I'm using it right away and it is a success
26 Oct 2018 11:01
good product thank you
24 Oct 2018 21:16
20 Oct 2018 03:48
Mouse is great
16 Oct 2018 22:36
16 Oct 2018 05:42
Very quickly arrived Took to try a grip-peculiar Until you understand
12 Oct 2018 04:07
Arrive at 42jour. First impression of the product not hurt.
10 Oct 2018 07:40
Very cute as which as in the image came very fast
9 Oct 2018 12:17
Same as the publishing. Hopefully to watch if operation.
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