We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide for FREE. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. This applies to all countries where we are able to ship our items
Yes. We provide FREE shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (14)
4 Stars (3)
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2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Nov 2018 06:10
Fine packing, thank you.
20 Nov 2018 06:03
Thank you store 9 days delivery super fast, my son l love, product quality, I recommend.
19 Nov 2018 18:35
Posting for 3 weeks to resp. Komi. All happy, But hiss right earpiece. Get Used To It and notice will not
7 Nov 2018 07:09
Ordered 17.10.18 it 27.10.18 in новорос delivery very fast just superr, child the NG it all the time. Light changes color. All class, gift is ready. The price was 1052 coupon.
17 Oct 2018 19:50
Were 16 days. Microphone was normal. But pleased with volume control, backlight. Sound quality is above average.
13 Oct 2018 19:43
11 Oct 2018 18:23
Great my son loves it
26 Sep 2018 12:16
8 Sep 2018 21:29
As is the third time buyer is cough helmets, Pu is its sound is excellent, always I have a replacement, Pu is are the only ones that I like, recommend,
5 Sep 2018 03:17
all is fine and high quallty thanks store fast livraison
27 Aug 2018 04:43
Received goods, excellent quality and sound, thank you.
18 Aug 2018 01:31
Top thank you
6 Aug 2018 05:03
Got caught with rattle on medium or above, can shake. Upset.
14 Jul 2018 02:37
very satisfied order! пришёл less than 2 week!
9 Jul 2018 05:51
-it's all very, promised delivered in time. satisfied with the son
15 Jun 2018 21:26
для своей цены - бомба
15 Jun 2018 12:22
Excellent sound and quality!!
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