We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide for FREE. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. This applies to all countries where we are able to ship our items
Yes. We provide FREE shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
|Positive (100%)|| |
5 Stars (27)
4 Stars (1)
|Neutral (0%)|| |
3 Stars (0)
|Negative (0%)|| |
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 Dec 2018 08:52
MAT is good, though I thought that he would be. Well, anyway, it is normal is keyboard and mouse, place for swings his arm enough.
13 Dec 2018 05:44
Excellent mat, for your money
12 Dec 2018 00:00
Ordered, was in CET where M 10 days. Some sort of mails the index, so posting pomatalas extra 3 days to Moscow. Pick Up-packed as usual, package in the package. Mat in excellent condition, excellent print, thought it would be worse and more неясный. As a result of one hundred percent satisfied.
10 Dec 2018 16:27
Hoped there would be more knitted, but pure gloss. Well made, but much duller. IN general, satisfied, wrinkles and no smell. Mat thin. Send very fast
8 Dec 2018 06:37
Quality is good, a little smell, but wear off. The thickness is about 3mm. Print Quality. Krasnoyarsk for 2 weeks
8 Dec 2018 04:20
7 Dec 2018 01:34
The store sent the goods immediately after payment. Arrived in Moscow region for 8 days! Track to track. It was wrapped in a tube, postal pupyrchity package and the carpet was extra transparent bag. After unpack mat immediately took shape, never hesitated, all perfect. There was no smell outside. Print bright, saturated, the sides mat stitched, thought to be thicker, was very thin, but the huge size, good table is not small, fit)) Now use it two days, mouse easily slip, Dust collects, you can at least 10 times twist it still immediately gets right. In general there are completely happy as a commodity and seller. Advise the mat to buy!!
5 Dec 2018 04:49
Product description. Delivery fast
4 Dec 2018 01:48
Very good quality, fastest supply ever, recommended inded.
4 Dec 2018 01:46
Очень хорошее качество и быстрая доставка! Все как на фото, очень советую))
3 Dec 2018 04:47
Got to Hungary in 10 working days with registered air mail. Tracking did not work. Product is great, flawless.
3 Dec 2018 02:23
Excellent mat, with high-quality printing and odorless. Probably the best buy for my Ali.
1 Dec 2018 12:34
1 Dec 2018 08:37
Awesome mousepad looks exactly like the photo and works really well, nonslide and smooth.
21 Nov 2018 14:13
Fast, good quality price
20 Nov 2018 04:44
The mouspad is really great ! sizes are as described and it fits with all my stuff on it. Print is great and it doesn't smells ! but it went to slow 4 weeks to Australia nsw.
19 Nov 2018 05:15
Cool mat, all in the description
18 Nov 2018 05:32
Very good quality, I'm super happy with the product. Really recommend!
17 Nov 2018 01:35
Mat class! Image quality. Although mat tonkovat, but made perfectly!
16 Nov 2018 03:26
14 Nov 2018 02:37
Everything is fine, only nagging that it is thinner than I thought
12 Nov 2018 07:31
10 Nov 2018 06:21
Perfecto, me gustó mucho, se demoró más de un mes
10 Nov 2018 06:19
мягкий, был хорошо упакован, не мнется, удобный
10 Nov 2018 02:05
MAT is good, fast shipping (2 weeks to Lower Novgoroda). Wouldn't say that mat expressway, which is a cross between speed and control, but me down because before it was control.
9 Nov 2018 12:01
Excellent mat, big and bright
7 Nov 2018 03:39
It's safe and sound, very like, respect.
6 Nov 2018 11:34
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